Do you ever think that the way we run organisations today is not working for us? You’re not the only one. In my first article of this series, I explained that our way of organising work and running organisations doesn’t work for us: Only 15% of employees are engaged, 16%…

Covid-19. Seven months in, and the past truly feels like another life. Nowadays, every time I see people shaking hands in a movie, or see a large group of people in a picture, I automatically think: “That’s pre-Covid!” The pandemic took us all by surprise, and suddenly a lot of…

Sweaty palms, weak knees, and heavy arms. This is how I felt a couple of years ago when I received or had to give honest feedback. Do you recognize this? Feedback is essential for a healthy organisational culture, and to work effectively with others. Being afraid of feedback creates a…

Today, I think the ability to ask good questions is hugely underrated. Asking good questions is essential to help others, to learn from them, understand a problem to come up with the right solution, or to understand why someone is behaving the way they do. Since I started working as…

What makes an effective team? By doing more than 200 interviews and researching over 180 teams, Google did extensive research to answer this question. — As turned out, “Who is on a team matters less than how team members interact and structure their work” (or HOW they work together). Google identified psychological safety as the key characteristic of effective teams. What is it, why is it so crucial, and more important, how can you create psychological safety in your team?

In my previous article, I shared what I learned by talking to 25 Process Designers. Since publishing, I’ve continued having conversations, and every time I had a discussion with someone, I got the question: “What is Process Design?” — Many still don’t know what Process Design is, and don’t understand its value. Today, I want to explain what it exactly is. To do this, I need to break up the question in two parts. First I’ll explain what I mean with process. After this I’ll explain what a…

Three weeks ago I decided to start freelancing as a Process Designer & Facilitator. Since then, I met up with 25 Designers and Facilitators. Some I knew, some I didn’t. Today, I’m sharing with you what I have learned from those conversations. — After working with strategy, process design and facilitation during my time at Hyper Island in Stockholm and at De Correspondent and Momkai in Amsterdam, I decided to start freelancing as a Process Designer & Facilitator. …